Offer information on nature, management, the course of shoulder pain as a framework for the initiation of a program of care

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Aim to understand the patient's beliefs and expectations about shoulder pain and address any misunderstandings (e.g. shoulder pain is caused by serious pathology) or apprehensions through education and reassurance. 

Educate and reassure the patient about the benign and self-limiting nature of shoulder pain and reinforce the importance of maintaining activities of daily living. Example Script.

No

No

Yes

Are symptoms ≤3 months?

Yes

Yes

No

Yes

Yes

No

No

Discharge

Are symptoms >3 months?

Yes

Discharge

Yes

No