Offer information on nature, management, the course of shoulder pain as a framework for the initiation of a program of care
Aim to understand the patient's beliefs and expectations about shoulder pain and address any misunderstandings (e.g. shoulder pain is caused by serious pathology) or apprehensions through education and reassurance.
Educate and reassure the patient about the benign and self-limiting nature of shoulder pain and reinforce the importance of maintaining activities of daily living. Example Script.
No
No
Yes
Are symptoms ≤3 months?
Yes
Yes
No
Yes
Yes
No
No
Discharge
Are symptoms >3 months?
Yes
Discharge
Yes
No